Ashley Ball Photography

Frequently Asked Questions

Do I need to practice posing?

No! You don’t need to know any poses before your session. It is my job to pose you and make you look your absolute best. I know how to work with all of the different body types, face shapes, etc. to make sure that you look amazing in your photographs.

What do I need to wear?

Figuring out what to wear can be a daunting task when deciding to do a photo shoot. During our pre-session consultation we discuss everything from clothing choices, hair, makeup, nails, and even eyebrow grooming. If you look your best, you will feel great and that will translate into gorgeous photographs.

How do I book you?

Booking is easy. Just give me a phone call or email to select a date.

How far in advance should I book my portrait session?

I recommend booking at least one month in advance. This is not a requirement, but I strongly suggest it as my schedule fills up quickly and I work on a first come, first serve basis.

Will you hold my portrait date?

Unfortunately, I cannot hold or reserve dates without a retainer being paid with a signed contract.

What if I have to cancel?

Portrait sessions are only allowed to be rescheduled once and must be rescheduled with a minimum of 3 days prior to the photo shoot. Failure to reschedule within the allotted time will result in forfeiture of the retainer. If the photo shoot is rescheduled more than once another retainer will be required.

Are all of the pictures edited?

All portraits will receive a magazine style retouch.

How soon do I receive photos?

Your portraits will be available for viewing within two weeks of your session. Once you have paid your retainer for you session, I also book your viewing and ordering appointment. After your ordering appointment, products will arrive for pickup within 2-6 weeks with the exception of albums.

If you choose to order an album, I will design your album and will email you a proof. You are allowed to make revisions once, and any additional revisions will be charge at a rate of $350 per revision.

Are digital files included?

Digital files are available for purchase, however I will provide a digital file with each image that is purchased in an 8 x 12 or larger.

How many photographs from a portrait session will I receive?

Images are purchased either in individual prints or packages so that you get exactly what you want. There are no minimum order requirements. Portrait sessions will produce anywhere from 20-30 images.

Should we meet in person for the consultation?

I recommend at least a phone consultation prior to your portrait session, however if possible meeting in person is better. We will go over wardrobe selection and suggestions, hair and makeup styling, who will be in your pictures, date selection and most importantly what you are looking for from your pictures. My goal is to not only make you look and feel your best, but to deliver you photographs that you fall in love with.

What are payment terms?

Your retainer fee is due at the time of booking. I offer payment plans, however all money is due before products will be received by you. I accept payments by cash, check, Paypal, Venmo, and all major credit cards.

Is retainer refundable?

All retainers are non-refundable. If you need to reschedule your photo session, I require a minimum of 3 days notice. Sessions may only be rescheduled one time or your retainer is forfeited and you will need to pay for another retainer.

What does session fee cover?

The session fee covers hair, makeup, the pre-session consultation, the time of the photo shoot, editing, and the ordering appointment. It does not include digital files or prints.

Do I get the copyright?

As the photographer, I retain the copyright to all of the images, but with the purchase of your products I will also give you a print release, so that you may share or print images at any lab you choose.

Will you travel to a specific location for photos?

Yes! While I photograph sessions either in my studio or at beautiful local locations, I am happy to travel to a specific location for you, but travel fees will apply. Any location more than 20 miles from the zip code 95688, will incur travel fees. For more details, please send me an email with your desired destination, date, and additional information related to the photo shoot.

What is an ordering session?

The ordering session is scheduled at the time of your booking. During your ordering appointment, you will come to the studio to view your images and select your prints, products, and digital files. At this time you will pay for your images or select a payment plan. All money is due before products or digital files are received.